How to Buy

1Select an Item

Find an item you’d like to purchase by browsing our website, scrolling through our social media feed, or by visiting our showroom.

If you have an idea of what you’re searching for, but have been unable to find it, come visit us in-store and our staff would love to help you find the perfect piece!

2Make an Inquiry

On our website, click on “Make an Inquiry” (at the bottom of the product page) and fill out the form.

We will contact you about the inquiry and answer any questions regarding measurements, availability, etc. If you’re ready to purchase, we can accept credit cards over the phone during our business hours, call us at (604) 980-1110 to purchase over the phone, or you can visit us in-store.

If you are interested in it, please come in to view it as soon as possible as we are not able to hold items. If you’re comfortable purchasing it sight unseen, you can purchase it over the phone. 

3Delivery or Pick-Up

After purchase, we can store the item for 7 days free of charge. Items can be picked up Monday to Saturday from our rear shipping entrance. If help is required, you can contact one of our delivery/moving partners to arrange delivery. Rates vary depending on location and the number & size of items.

Once sold, items become the property of the purchaser and left at their own risk. We are not responsible for items left in the building after they have been sold.


Frequently Asked Questions about Buying

Can I use my credit card or interact?

Yes, most of our business is done this way. We accept cash, Debit, Visa, Mastercard, and American Express.

Where do your items come from?

People consign their possessions to us, who may be moving, downsizing, liquidating estates etc.

Can I bring the item back if I don't like it?

Unfortunately no. We are not able to give refunds, credits or exchange an item as in the majority of cases, we do not own any of the items that we sell and we are acting on behalf of someone else so we cannot take anything back. Please be absolutely sure that you want the item that you purchase.

Can I view the item?

Yes, you can view any item at our warehouse/showroom at 171 Pemberton Avenue, North Vancouver, B.C, from Tuesday to Saturday 10am-5:30pm. You can also view by special arrangement if you call us (don’t forget that unless you have actually paid for an item, it can still be sold before you get there!).

Does the price get reduced?

Yes, it quite often (but not always) gets reduced the longer that we have an item. This reduced price will be shown on the site. Visit our sale listings page for our reduced items.

Can I make an offer on an item?

We do not normally accept offers. However once in a while a consignor might be flexible.

Can I get my item delivered?

Yes, visit our moving/delivery partners page to book a delivery with one of our partners. Rates vary depending on location and the number & size of items.

When do I have to pick up my item or arrange for delivery?

Within 7 days of your purchase. After 1 week, we charge a weekly $40 holding fee per piece.

Reminder that once sold, the items become the property of the purchaser and are left at their own risk. We are not responsible for items left in the building after they have been sold. Because of this, we recommend arranging pick-up for your items as soon as possible.


Attention film crews and set decorators!

Our items can be rented for set pieces at the following rates:

  • 30% of the tag price for one week
  • 40% for two weeks
  • 50% for three weeks
  • 60% for four weeks and up

Feel free to email or call with a list of items you’re interested in renting or visit-us in-store.